Buy Back Guarantee

Eligibility Criteria For Buy Back Guarantee:

To be eligible for the Buyback Guarantee at Chaitanya Jewel, customers must meet the following criteria:

  1. Proof of Purchase: Customers must present a valid proof of purchase or invoice for the jewellery item they wish to sell back.
  2. Original Condition: The jewellery being offered for buyback must be in its original condition without any significant damages or alterations.
  3. Authenticity: The jewellery should be verified as genuine and authentic Chaitanya Jewel product through their unique markings or identifiers.
  4. Compliance with Terms: Customers must comply with the terms and conditions of the Buyback Guarantee program as provided by Chaitanya Jewel.

Please Note that meeting these criteria is essential to qualify for the Buyback Guarantee. For further details or any specific queries, kindly contact Chaitanya Jewel's customer support.

Buy Back Guarantee Terms and Conditions for Chaitanya Jewel:

  1. The Buy Back Guarantee is applicable only to Chaitanya Jewel products purchased directly from our official online platforms.
  2. The Buyback Guarantee is valid for LIFETIME from the date of purchase.
  3. The offer entails that you may, at any point of time RESELL the piece to us for 40% of its value(Selling Price) or EXCHANGES it for another one of our products worth 50% of the original piece’s value (Selling Price).
  4. To be eligible for the Buy Back Guarantee, the Chaitanya Jewel product must be in its original condition and accompanied by the original purchase receipt.
  5. The Buyback Guarantee applies only to the original purchaser and is non-transferable.
  6. The Buy Back Guarantee applies to jewellery items only and excludes loose gemstones, bullion, coins, or any customized/personalized products.
  7. The buyback amount will be based on the current market value of the Chaitanya Jewel product at the time of return. The market value will be determined solely by Chaitanya Jewel and its authorized representatives.
  8. The Buy Back Guarantee does not cover any damages, alterations, or modifications made to the Chaitanya Jewel product after purchase.
  9. Chaitanya Jewel reserves the right to refuse the Buy Back Guarantee if the product is deemed to be in unsatisfactory condition or does not meet the specified eligibility criteria.
  10. The buyback price will be based on the prevailing market value of the jewellery item at the time of return.
  11. The refund under the Buy Back Guarantee will be processed in the original form of payment used during the purchase. Refunds may take up to 15 days to be processed.
  12. The Buyback Guarantee does not cover any additional charges, such as making charges, taxes, or other fees paid during the initial purchase.
  13. Any additional taxes, duties, or fees incurred during the Buy Back Guarantee process will be the responsibility of the customer.
  14. In case of any dispute, the decision of Chaitanya Jewel regarding the Buyback Guarantee shall be final.
  15. Chaitanya Jewel reserves the right to modify or terminate the Buy Back Guarantee program at any time without prior notice.
  16. Please note that the above terms and conditions are subject to change and it is recommended to review the most recent version on our official website or consult with our authorized representatives before making a purchase.